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The City of Reno’s emergency dispatch is now able to provide medical instructions over the phone in some cases.
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REMSA Health recently hosted a behind-the-scenes look at their 911 dispatch center in recognition of National Public Safety Telecommunicators Week.
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Have you ever wondered about the voice on the other end of a 911 call? Melissa Beltron is a public safety dispatcher in Washoe County trained to keep calm…