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Audio Diary: Running A School Food Pantry

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Carolina Juárez runs the Glenn Duncan Elementary food pantry. When COVID-19 hit, she started delivering food to the homes of families in need."
Carolina Juárez

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Communities in Schools works directly with families experiencing hunger. With the overall mission of helping students stay in school, the organization staffs ten food pantries located in schools in Reno and Sparks.

Carolina Juárez, works for the nonprofit as a bilingual site coordinator at Glenn Duncan Elementary School. In this audio postcard, she shares what it’s like to support students and run a food pantry.

I'm at Glenn Duncan Elementary School. Before making any food bags, I'm going to wash my hands. To make a food bag, I'm going to grab a plastic bag. I typically give each family one food bag, with things like rice and beans. We have sweet peas this week, some pear slices, and we also got a fudge brownie mix, so I'm going to throw that in as well. 

Juarez's food packing process at Glenn Duncan Elementary.
Credit Carolina Juárez / Communities In Schools

The families that I work with, they've always had insecurities such as food insecurity, home insecurity, paying their bills, getting to school, transportation, and medical care. 

We work with other nonprofits or other organizations such as the Food Bank of Northern Nevada. During COVID, I’ve kept the food pantry running. I set out a time every week, Thursdays 1 p.m. - 2 p.m., for example, and families come by. There's a little driveway where parents are able to drive up if they need to, and I put the items in their cars or I hand them their bags. 

They can also walk up, which we certainly have a lot more of. I do chalk lines outside and I remind them to keep six feet apart. I give them their bags that I prepackaged and make sure I think of the food groups, protein, carbohydrates, everything. The interaction is maybe less than a minute. Oftentimes, the families have questions for me, and we have a conversation. Or the kiddos are like, "Oh my gosh, it's Miss J! I finally get to see someone from school!" 

The mother of one of the students with whom Juárez works took this photo of her child filling out his planner, which was provided by Juárez.
Credit Carolina Juárez / Communities In Schools

A little background on me is that I am a first-generation student. I grew up translating for my parents, which I'm super thankful for now because I'm able to speak Spanish fluently. A lot of the parents have my work number and they just text me any questions they have or give me a phone call. For things like filing for unemployment, I help them figure out the right number to call. I help them with little things like that, which should be accessible and easy, but sometimes they're not. I think it's just nice that the families feel like they can come to me. 

During this COVID epidemic, food is a big priority, for sure, but here are other things like social-emotional learning. That kind of enrichment is something that we should also be thinking about. 

During remote learning in spring 2020, Juárez prepared letter packers for the students on her caseload. Each large, yellow envelope contained two separate letters, the first was a letter Juárez wrote to the student and the second was a stamped envelope and a blank piece of paper, so the students could respond to her.
Credit Carolina Juárez / Communities In Schools

There was a [student on my caseload] who was breaking windows because he was frustrated [with the pandemic]. I went out one afternoon, I picked a block of sidewalk and he picked another block of sidewalk, and we just chatted for a while. We drew with chalk and I talked to him. His mom called me and she said that really helped him a lot. 

A Snapchat photo sent to Juárez by the mother of one of the students Juárez supports.
Credit Carolina Juárez / Communities In Schools

With COVID and everything, I feel more connected to Glenn Duncan [Elementary School], its community, the students, the parents, and the families as a whole, than really ever before. 

This story was produced by KUNR reporter Natalie Van Hoozer in partnership with Noticiero Móvil.

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Natalie is a freelance journalist and translator based in Reno, Nevada, who reports in English and Spanish. She also works for the nonprofit SembraMedia, supporting independent, digital Spanish-language media in the United States.